Terms of service

1. Introduction

Welcome to Delicizia. These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store.

By visiting our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please discontinue use of the website.

In these terms, “we,” “us,” and “our” refer to Delicizia.

2. About Delicizia

Delicizia is an online store specializing in wall art designed to help customers decorate and personalize their living and working spaces.

Our contact information is:

  • Trade Name: Delicizia

  • Phone: +1 720-214-0818

  • Email: support@delicizia.com

  • Address: 555 Broadway Ste 6, Denver, CO 80203, United States

3. Eligibility and Website Use

By using our website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, misuse our services, or provide false information when placing an order.

4. Products and Descriptions

Delicizia makes reasonable efforts to display product descriptions, images, colors, and other details accurately.

However, the appearance of wall art may vary slightly depending on your device display, lighting, or other factors. Please review product descriptions, dimensions, materials, and other available specifications before ordering.

If a product description contains an error or an item is unavailable, we will take reasonable steps to address the issue in accordance with applicable law.

5. Pricing and Product Availability

Product prices and availability may change without prior notice, subject to applicable law and any order already accepted.

Any applicable shipping charges will be disclosed before you finalize your purchase. Delicizia offers free shipping on eligible orders.

If an obvious pricing or listing error occurs, we will handle the matter fairly and in accordance with applicable law.

6. Orders and Order Confirmation

When you place an order with Delicizia, you agree to provide accurate contact, delivery, and order information.

Order confirmation does not necessarily mean that an order has been finally accepted if further verification is reasonably required. If we cannot fulfill an order, we will contact you and explain the available options.

Please review your order carefully before submitting it.

7. Payment Terms

Delicizia currently accepts Cash on Delivery (COD) only.

Payment is collected when the order is delivered. Please ensure that the recipient is available to receive the package and pay the amount due.

The order total and any applicable charges will be presented before the order is finalized. We do not represent that other payment methods are available unless they are expressly displayed on our website.

8. Shipping and Delivery

Delicizia offers free shipping on eligible orders. Our estimated delivery schedule is:

  • Handling time: 1–2 business days

  • Transit time: 3–5 business days

  • Estimated total delivery: 5–8 business days

These timeframes are estimates, not guaranteed delivery dates. Delays may occur because of carrier operations, holidays, weather, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. If you identify an error, contact us as soon as possible. We cannot guarantee changes after an order has been processed or dispatched.

Nothing in this section excludes any delivery-related rights available under applicable law.

9. Returns and Refunds

Delicizia offers free returns and refunds within our stated 14-business-day return period, subject to our Return and Refund Policy and applicable consumer protection laws.

Please contact support@delicizia.com before returning an item so we can provide the appropriate instructions.

Once a returned item has been received and the refund has been approved, refund processing may take up to 3 days. The time for any refund arrangement to be completed may vary.

These terms do not restrict any mandatory cancellation, withdrawal, refund, or other consumer rights provided by applicable law.

10. Order Cancellations

If you wish to cancel an order, contact Delicizia as soon as possible.

We will try to accommodate cancellation requests made before processing or dispatch, but cancellation may not be possible once fulfillment has begun. Any applicable statutory cancellation rights remain unaffected.

11. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact Delicizia with your order details and a description of the issue.

We will review your request and work toward an appropriate resolution under our policies and applicable law.

12. Intellectual Property

Unless otherwise stated, the website's text, branding, graphics, design elements, and other content are owned by or licensed to Delicizia.

You may not reproduce, distribute, modify, or commercially use our protected content without prior written permission, except where permitted by law.

Product artwork may be subject to separate intellectual property rights belonging to its respective owner or creator.

13. Third-Party Services and Links

Our website may use or link to third-party services, platforms, or websites. These services may have their own terms and privacy policies.

Delicizia is not responsible for third-party services to the extent permitted by law. Your use of those services may be subject to their separate terms.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our services, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable privacy laws.

15. Website Availability

Delicizia aims to keep its website available and functioning properly, but uninterrupted access cannot be guaranteed.

We may update, modify, suspend, or discontinue parts of the website when reasonably necessary, subject to applicable law and any obligations owed to customers.

16. Limitation of Liability

To the extent permitted by applicable law, Delicizia is not responsible for losses caused by circumstances beyond our reasonable control or by the improper use of our website or products.

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including any mandatory consumer rights or remedies that cannot legally be waived.

17. Governing Law

These Terms and Conditions are subject to the applicable laws of the United States and, where relevant, the State of Colorado, without limiting any mandatory consumer protection laws that apply to a customer's purchase.

Any dispute will be handled by a court or other authority with appropriate jurisdiction under applicable law.

18. Changes to These Terms

Delicizia may update these Terms and Conditions when our services, business practices, or legal requirements change.

Updated terms will be posted on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

19. Contact Information

If you have questions about these Terms and Conditions, an order, shipping, or our products, please contact Delicizia:

  • Trade Name: Delicizia

  • Phone: +1 720-214-0818

  • Email: support@delicizia.com

  • Address: 555 Broadway Ste 6, Denver, CO 80203, United States

Thank you for choosing Delicizia. We appreciate your business and look forward to helping you make your space more personal with wall art.

Delicizia — Art for Your Space, Style for Your Home.